Last Updated: 14 May 2025
Jumping Crocodile Cruise (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you use our website https://jumpingcrocodilecruise.com.au.
1. What Personal Information We Collect
We may collect the following types of personal information:
- Full name
- Email address
- Phone number
- Postal address
- Booking and payment information
- IP address and browser information
- Any other information you voluntarily submit via contact forms, email, or booking forms
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2. How We Collect Your Information
- We collect personal information in several ways, including:
- When you make a booking or enquiry through our website
- When you subscribe to our newsletter
- When you contact us by phone, email, or online forms
- When you visit our website through cookies and analytics tools
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3. Why We Collect Your Information
We collect your personal information for the following purposes:
- To process and manage bookings
- To respond to your enquiries
- To send booking confirmations, reminders, and service updates
- To improve our services and website functionality
- To comply with legal obligations
4. Disclosure of Personal Information
We may share your information with:
- Third-party service providers (e.g., payment processors, email marketing platforms) who assist us in operating our business
- Regulatory authorities if required by law
- Business partners only with your explicit consent
We will never sell or rent your personal information to third parties.
5. Security of Your Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. However, no method of transmission over the internet is 100% secure.
6. Access and Correction
You have the right to access the personal information we hold about you and request corrections if it is inaccurate or outdated. To make such a request, please contact us using the details provided below.
7. Cookies and Tracking
Our website may use cookies and third-party tracking tools (such as Google Analytics) to gather usage data, improve performance, and enhance your experience. You can control cookie settings through your browser preferences.
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8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any personal information.
9. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our handling of your personal information, please contact us at:
Jumping Crocodile Cruise
Email: [email protected]
Phone: +61 4 9377 0352
Website: https://jumpingcrocodilecruise.com.au
